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Free Shipping on all orders over $100

You can place an order by browsing our website, selecting your items, and adding them to your cart. Once you’re ready, proceed to checkout to finalize your purchase.

Yes, you can modify or cancel your order within 24 hours of placement. After this period, we may not be able to make changes as processing begins immediately.

After your order is processed and shipped, you will receive a tracking number via email. You can use this number to monitor your order’s status.

If you receive an incorrect item, please contact our customer service team within 7 days of delivery. We will arrange for a replacement or refund as needed.

Absolutely! You can select the gift option at checkout, and we will ensure your items are beautifully packaged. Gift receipts are also available.

Yes, some items may be available for pre-order. Check the product page for availability and estimated shipping times.

Once you place an order, you will receive an email confirmation with your order details and a receipt.

Yes, Rosy Boutique offers worldwide shipping. Shipping fees and delivery times vary depending on the destination.

We offer standard and express shipping. You can select your preferred option during checkout.

Shipping times depend on your location and the shipping method chosen. Standard shipping typically takes 7–14 business days, while express shipping takes 3–7 business days.

Free shipping is available on orders over a certain amount, which varies by region. Check our Shipping Policy page for details.

Yes, you can select express shipping at checkout for faster delivery.

If your package is delayed, please contact our customer service team, and we will investigate with the shipping carrier.

Yes, all international shipments come with a tracking number, which will be provided once the order is shipped.

We accept major credit cards, debit cards, PayPal, and other secure payment methods.

Unfortunately, we only accept one payment method per transaction.

Yes, we offer gift cards in various denominations, which can be purchased online and used for any product on our website.

During checkout, enter your discount or promotion code in the designated field, and the discount will be applied to your order.

Yes, some promotional codes may have restrictions, such as a minimum order value or specific product exclusions. Please check the terms and conditions of each promotion.

Yes, we offer payment plans through third-party services such as Klarna , Afterpay, Zip and Shop pay, allowing you to pay in installments.

If your payment is declined, please double-check your payment information. If the issue persists, contact your bank or our customer service team for assistance.

We accept returns within 14 days of delivery, as long as the items are unused, unwashed, and in their original packaging with tags attached.

To start a return or exchange, please visit our Returns & Exchanges page and follow the instructions.

Once we receive your returned item, it typically takes 7–10 business days to process your refund or exchange.

Yes, final sale items, underwear, swimwear, and personalized items cannot be returned or exchanged.

Yes, you can exchange an item for a different size or color, subject to availability. Follow the exchange process on our Returns page.

Rosy Boutique covers the cost of return shipping for defective items. For other returns, the cost of return shipping will be deducted from your refund.

If your item arrives damaged, please contact us immediately with photos, and we will arrange for a replacement or refund.

Yes, all designer products sold at Rosy Boutique are 100% authentic, sourced directly from authorized distributors.

We guarantee the authenticity of all our designer items. Each product comes with original tags, packaging, and authenticity cards when applicable.

No, we do not sell pre-owned items. All products at Rosy Boutique are brand new.

Yes, our discounted designer products are fully authentic. We offer discounts due to partnerships with suppliers and seasonal promotions.

Yes, you can verify the authenticity of designer items using the details provided, such as the serial number, tags, and packaging.

Some designer items may come with a manufacturer’s warranty. Please check the product details for specific warranty information.

If you have concerns about the authenticity of an item, please contact our customer service team immediately for verification.

Each product page includes a detailed size chart. We recommend measuring yourself and comparing your measurements to the chart for the best fit.

Yes, we provide size guides for all products, including women’s, men’s, ad kids’, clothing.

If you’re between sizes, we suggest choosing the larger size for a more comfortable fit, especially for fitted items.

Our products generally run true to size. However, we recommend checking the size chart for specific products as sizing may vary by brand.

Yes, Rosy Boutique offers a wide range of sizes, including plus sizes, to ensure everyone can find the perfect fit.

We include customer reviews and size information on the product page. If an item runs small or large, this will be noted.

Absolutely! Our customer service team is available to assist you with sizing recommendations based on your measurements and preferences.

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